Info & Terms

Watch Straps / Venlo Cases / Accessories... orders will be shipped within 2 days (or sooner) of payment settlement....Unless expedited shipping is chosen. Straps and Venlo Cases may be returned for a refund of the purchase amount minus all shipping costs. Please return within 10 days of the purchase date.

Due to constant changes in the marketplace, there is a small chance that the item ordered may be out of stock or discontinued when your order is processed. If this should be the case, you will be notified via e-mail of the order status.

Gift Certificates... may be redeemable toward any item CWS offers. Certificate may be mailed to the Recipient - Please indicate their address in the Ship To: section.
Please redeemed certificate within 6 months of purchase date.

Ordering

Convenient options for ordering your items..

1. Order through our secure and reliable Shopping Cart System from Rich Technologies. Just click the ORDER link located next to each item you wish to purchase. Then click the VIEW ORDER link at the bottom of each page to complete your SECURE transaction.
To learn more, see our SECURITY page.

2. Utilize our Fax Order Form. This will allow you to print out the order form, complete the necessary information and fax your order. * ORDER FORM *

3. Wire Transfers or Money Orders
Please call for bank information....:
Routing number

Bank of America
8320 N. Oak Traffic Way
Kansas City, MO 64118
Please include the total cost of the product(s) and the shipping costs.

4. Call TOLL FREE 1-877-856-1173 and place your order over the phone.

5. Mail order to:
CWS
What Time Is It ??
6324 N. Chatham Ave
Kansas City, MO 64151

Missouri residents
7.2% sales tax

Credit Cards

For your convenience, we accept Visa, MasterCard, Discover, American Express

**FAX ORDER FORM**
Fax your order to: 1-816-436-5880

Shipping

CWS utilizes UPS and the USPS for its shipping needs.
All shipments are professionally packaged and fully INSURED*.

United States
Purchases under $150.00
UPS Ground ....................... Add $5.75
Purchases over $150.00
UPS Ground ....................... Add $10.00
UPS 3 Day Service .............. Add $12.00
UPS 2 Day Service .............. Add $18.00
UPS Overnight ................... Add $30.00
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Normal delivery days are from Monday to Friday.

If your order is received before 2 p.m. Central Time and the item is in stock, it will usually be shipped the same day. Out-of-stock items are ordered daily..... and will be shipped ASAP.
You will automatically be notified via email of your shipments UPS tracking number.
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Other shipping options may be arranged.

If actual shipping charges differ significantly from above stated fees. CWS will contact
the buyer via e-mail of the additional shipping fee.

*Packages are fully insured through JWLS Insurance Company or through the actual courier.

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Return Information.... see additional Return Information above....

Please NOTIFY us of the return via toll-free... 877.856.1173.
Repackage the item with a copy of the invoice enclosed.
Send the package insured via UPS or FedEx or USPS Traceable.
The customer is responsible for the merchandise until it is received by CVW.
Please note that straps that have been ordered with the speed strap option cannot be returned.

Send to:
CWS Returns
6324 N. Chatham Ave
Kansas City, MO 64151